Apprentice Service and Sales Coordinator

Ready to kick-start your career in business and administration? At AEP Ltd, we're looking for an organised, enthusiastic, and customer-focused individual to join our Service Department as a Business Administration Apprentice.

This is a fantastic opportunity to gain hands-on experience in a busy engineering business while studying towards a Business Administration qualification with Exeter College.

What you'll be doing:

• Planning and scheduling engineers' work and service visits
• Processing customer enquiries, orders, service paperwork, and quotes
• Supporting customers with service bookings, breakdowns, and parts enquiries
• Creating job sheets, sales orders, and service documentation
• Managing records, scanning, filing, and maintaining accurate customer information
• Supporting sales activities, including pneumatic and Infinity product sales
• Following up quotations and promoting AEP's products and services to existing customers
• Liaising with engineers, suppliers, purchasing, and customers to ensure work is completed efficiently

What we're looking for:

• Strong organisational and communication skills
• A positive and professional approach to customer service
• Good attention to detail and willingness to learn
• Confidence using Microsoft Office and computer systems