Account Coordinator

Position: Full-Time,
Benefits Account Coordinator

Location: Honolulu, HI

Industry: Insurance

Schedule: Monday – Friday, 7:30 AM – 4:30 PM

Pay: $23.00 per hour

Parking: Provided

Candidates must be located in Hawaii to be considered.

The Benefits Account Coordinator supports insurance consultants by managing client accounts, coordinating renewals, and ensuring smooth implementation of group benefit plans. This role involves close communication with clients and insurance carriers to deliver accurate, timely, and professional service across all stages of the client relationship.

• Coordinate insurance quoting and renewal processes, ensuring all required documents are complete and accurate.
• Review and organize quotes for presentation to consultants and clients.
• Assist clients with enrollment and benefits-related forms.
• Handle administrative matters such as claim disputes, premium issues, and billing questions.
• Schedule and coordinate Open Enrollment meetings and distribute educational materials.
• Maintain and update client databases with current information and documentation.
• Provide exceptional service to clients, carriers, and internal team members.

• High School diploma or equivalent and two years of experience in employee benefits administration.
• Previous experience in insurance, benefits administration, or client services preferred.
• Willingness to take insurance licenses in Life and Health test.
• Previous experience working in a small office environment.
• Proficient with Microsoft Office Suite and comfortable learning new software systems.
• Strong grasp of grammar, effective communication and organizational skills.

Equal Opportunity Employer