Medical Support Assistant​/Registration Clerk Services; Temp

Overview

Position Title: MEDICAL SUPPORT ASSISTANT/ REGISTRATION CLERK SERVICES (Temp Hire)

Location: Makalapa Clinic Naval Health Clinic Hawaii (NHCH), JBPHH HI

Office

Hours:

Monday-Friday, 8:00 am to 4:00 pm

Clearance Required: Favorably adjudicated Government Clearance

Salary: $26.83 per hour plus full health and welfare benefits (fringe value of $4.93/hr.)

GC Associates requires a Medical Support Assistant to provide Registration Clerk Services for the Makalapa Clinic, HI.

• Review, analyze, abstract and compile or extract medical records data.
• Use varied and advanced functions of basic office word processing and database automation software to support office operations and produce standardized documents such as reports, memos, and data-structured records.
• Update and enter data into CHCS, AHLTA, HAIMS, and other systems used by the command for electronic records; input data from Future Enrollment Report three times a week.
• Prepare written correspondence and reports with correct grammar, spelling, punctuation, capitalization, and formatting.
• Receive visitors and check in patients (approximately 50 per day) and answer telephone inquiries (approximately 50 per day) during normal clinic hours; determine the nature of requests and direct calls or people to appropriate staff, or provide information as needed.
• Utilize judgment to answer recurring questions within established policies and procedures.
• Copy and fax medical record documents to facilitate care plans and records requests; receive incoming mail and distribute to appropriate staff members.
• Generate new medical records (approximately 15 per day) for newborns and beneficiaries new to the Military System or requiring a new or replacement record; prepare labels, check into the record room, and distribute to records personnel to file by day end.
• File and organize loose paperwork and records by the end of the day.
• Communicate effectively, both orally and in writing, with department personnel and customers using tact and courtesy.
• Refer telephone calls and visitors to appropriate staff or office; take and deliver messages for unavailable staff.
• Use proper protection and handling of critical medical information.
• Prepare and maintain established medical records and dispose/retire medical records/files in accordance with regulations and procedures.

Education: High School Graduate or GED.

Experience: Medical Support Assistant personnel must have a minimum of one year of general office experience, and a minimum of six months experience with Microsoft Word, PowerPoint, Excel and database automation software functions.

License/

Certifications:

Must have an active American Heart Association Basic Life Support (BLS) for healthcare Providers.