Account Services Clerk - Oahu

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.

The P CP PAYMENT PROCESSING Department of the P REVENUE MANAGEMENT Division at Hawaiian Electric Company has 1 Bargaining Unit vacancy available. (Role: Non-Exempt)

Clerical Pool – Performs clerical work for the division.

• Performs cash processing duties as assigned; applies payments to customer accounts and prepares checks for deposit to banks.
• Obtains records or other information for customer accounts from various files and registers.
• Checks records for payments made on customer accounts.
• Processes nonroutine bill payments for HECO, HELCO, and MECO and field work documents using the on-line system for HECO bills.
• Writes up bill inquiries received.
• Answers telephones and takes messages; provides routine information or prepares orders as directed.
• Sorts and distributes bills, work orders, and computer reports; maintains log and files.
• May obtain information from customers, banks, telephone company, etc. concerning maintenance of records and proper application of payments.
• Assists and/or substitutes for other clerical personnel in the division.
• Assume an emergency management role, as assigned, and perform specific assignments or functions, as needed, in an event of an emergency, not to include routine trouble calls/callouts.

• Performs similar and incidental duties as required.
• Assume an emergency management role, as assigned, and perform specific assignments or functions, as needed, in an event of an emergency, not to include routine trouble calls/callouts.

• Must pass the Edison Electric Institute Support & Administrative Selection System (SASS).
• Note:
  
  Employees who have taken and passed the General Clerical Test do not need to take the SASS.
• Ability to type a minimum of 45 w.p.m. (to be determined by Company administered performance test) or be able to pass a standardized proficiency test on a computer terminal (to be determined by Company administered performance test).
• Ability to pass a 10-key adding machine/calculator test (to be determined by a Company administered test).

Role
:
Non-Exempt

Number of Vacancies
: 1

Work Schedule
:
Monday
- Friday

Lunch
: 30 minutes

Wage
: $20.39 – $25.94

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at  .

By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric…