Office Associate Honolulu Zoo

At SSA, we believe our work matters because the people do. For more than 50 years, we have helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether you’re looking for your first job, building your career, or bringing years of experience to a new role, you’ll be part of a team that values your ideas, supports your growth, and encourages you to make an impact.

More than 54 % of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Office Associate

Office Supervisor(s) and Administrative Operations Manager

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
• Assist operational managers and park staff as needed, as delegated by the Administrative Operations Manager.
• Support recruiting efforts and onboarding of new employees.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Provide administrative support, including answering phones and word processing.
• Communicate documentation on discrepancies to the Administrative Operations Manager and other responsible staff.
• Maintain and secure the cash room, ensuring limited access and adherence to company policies.
• Issue and check in all banks, ensuring all paperwork and daily closing sheets are completed.
• Assist with uniform handling in the absence of the Administrative Operations Manager.
• Perform cash pick-ups, change orders, and reconcile daily receipts as needed.
• Manage I-9 forms and employee file maintenance.
• Contribute to community efforts through hiring, engagement activities, and opportunities for giving back.
• Perform other tasks as deemed necessary.
• Strong interpersonal and communication skills.
• Ability to read, count, and write to accurately complete all documentation and daily paperwork.
• Exceptional problem-solving and decision-making skills, with strong organizational abilities.
• Demonstrated financial management, analytical, and planning skills.
• Thrive in a team environment while working independently, showing flexibility in a fast-paced setting.
• Proficient in office functions, including online cash management systems, POS systems, and Excel.
• Physical ability to lift and move boxes (10-35 lbs), and stand for extended periods as required.
• Ability to work varied hours, including nights, weekends, and holidays, as needed.

• Strong interpersonal and communication skills.
• Ability to read, count, and write to accurately complete all documentation and daily paperwork.
• Exceptional problem-solving and decision-making skills, with strong organizational abilities.
• Demonstrated financial management, analytical, and planning skills.
• Thrive in a team environment while working independently, showing flexibility in a fast-paced setting.
• Proficient in office functions, including online cash management systems, POS systems, and Excel.
• Physical ability to lift and move boxes (10-35 lbs), and stand for extended periods as required.
• Ability to work varied hours, including nights, weekends, and holidays, as needed.

• Promote inclusivity and support within the team and across all units.
• Focus on removing barriers and empowering team members at all levels.
• Lead by example through sustainability and conservation efforts, teaching unit staff as necessary.
• Engage with SSA and the community through hiring efforts, engagement activities, and initiatives focused on giving back.

• Two-three years cash handling experience.
• Two years administrative experience preferred.
• All education backgrounds accepted.

• Eligible for overtime pay.
• On-Demand Pay Program:
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