Customer Service Representative; Main Branch

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking a highly engaging, customer‑focused, goals‑driven Customer Service Representative I to join our Main Branch in Oahu. In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank's products and services, informing customers of benefits and features, and acting as an initial contact for referral to personal bankers and specialized areas such as consumer and commercial loans and credit cards.

You will always project a professional image and appearance as a representative of the Bank.

The hourly pay range for this role is $19.00 – $22.50 per hour, commensurate with experience; plus sales incentives.

Monday – Friday: 8:00 AM – 4:30 PM;
Saturday (rotational basis): 8:30 AM – 1:30 PM (hours may vary).

• Associate's degree in business or equivalent work skills required. Upon acceptance, mandatory completion of FHB CSR School.
• Minimum of 2 years as a commercial savings teller in a financial institution (or equivalent retail sales experience).
• Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.
• Ability to use judgment and discretion regarding customer transactions and confidential information.
• Typing speed of 35 wpm required.
• PC skills in word processing required.

We proudly offer a comprehensive benefits program for all employees. For more information, .

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit