Member Associate - Kapahulu Safeway Branch
Listed on 2026-01-15
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Assistant Branch Manager at Hawaii State Federal Credit Union
Hawaii State Federal Credit Union (HSFCU) is looking for hardworking individuals who want a great work–life balance and a positive work environment. As a member of our team, you will help build strong relationships within the community.
- Voted Hawaii's Best Places to Work 2024
- Voted Hawaii's Best Financial Credit Union 2024 (Star Advertiser)
We’re a family that believes in being “Always Right By You.”
OverviewHSFCU is committed to enriching lives by building relationships in the community. We value trust, collaboration, and personal growth.
Position SummaryResponsible for providing a variety of front- and back-office functions: processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances; assisting with branch member service and new account opening; performing complex teller functions; balancing daily transactions; and performing assigned back‑office duties while ensuring members are serviced promptly and professionally.
Qualifications/Experience- Related customer service experience
- Basic understanding of credit union operations
- Basic understanding of member services and products
- Good communication skills
- Professional appearance, dress, and attitude
- Good math and typing skills
- Ability to operate related computer applications and business equipment
- Minimum – $17.35/hr ($36,096/yr)
- Maximum – $24.29/hr ($50,535/yr)
- Competitive compensation: merit increases and incentives
- Comprehensive health and dental coverage (100% single coverage for full‑time employees)
- Paid Time Off: 13 paid annual holidays and up to 29 PTO days
- Retirement savings: 401(k) plan with up to 10% employer contributions
- Transportation subsidy: on‑site parking, up to $100 parking subsidy, or 100% bus pass reimbursement
- Health & wellness: wellness fairs, flu shot clinics, on‑site fitness centers
- Flexible spending plans, credit‑union discounts, life, accident, and disability insurance
- Career development: in‑person and online training, workshops, tuition assistance
- Inclusive culture: teamwork, community, and the “ohana” family atmosphere
Entry level
Employment TypeFull‑time
Job FunctionManagement
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