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Senior Customer Success Manager — Lead Cross‑Functional Wins

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Rocket Software
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 83000 - 112050 USD Yearly USD 83000.00 112050.00 YEAR
Job Description & How to Apply Below

Rocket Software is seeking a Senior Customer Success Manager in the United States. The role requires ownership of customer interactions, driving resolution and long-term customer success, and mentoring junior team members.

Strong knowledge of Rocket products, cross-functional collaboration, and experience with Gainsight are valued. Annual salary ranges from $83,000 to $112,050 gross before taxes, with comprehensive benefits and a focus on ongoing improvement and security.

We are seeking a motivated Senior Customer Success Manager — Lead Cross‑Functional Wins to join Rocket Software in Honolulu, HI, United States.

The Senior Customer Success Manager — Lead Cross‑Functional Wins role at Rocket Software is now open for applications in Honolulu, HI, United States.

Join us at Rocket Software as our next Senior Customer Success Manager — Lead Cross‑Functional Wins in Honolulu, HI, United States.

Position Requirements
10+ Years work experience
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