Receptionist, Customer Service​/HelpDesk

Mililani Memorial Park & Mortuary is looking for a Receptionist to join our team in Waipahu, HI where we offer a passionate and purpose-filled work environment.
The Receptionist serves as the first point of contact for families, guests, and visitors, creating a welcoming and compassionate experience from the moment they walk through our doors or call our location. This role plays a vital part in supporting daily operations by managing communications, assisting with inquiries, and ensuring visitors are directed to the appropriate resources. The ideal candidate is professional, organized, and service-oriented, with a genuine commitment to helping others.

Through exceptional customer service and attention to detail, the Receptionist helps create a positive and supportive environment for the families and communities we serve.

• Answer phone calls and direct them to the appropriate person
• Assist in answering customer questions and resolving any issues
• Collect, sort, distribute, and prepare mail and schedule courier deliveries
• Greet visitors and direct them to the appropriate location
• Provide information about location such as departments, offices, employees, and services offered

• High School Diploma or equivalent education
• 6+ months of customer service or receptionist experience
• Basic computer skills, MS Word and Outlook
• Professional communication skills

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Coverage
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan

Mililani Memorial Park & Mortuary is part of the North Star Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, North Star Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.