Customer Experience & Resolution Specialist

Wesco International is seeking a Customer Service Representative to respond to inquiries by telephone, email and walk-ins, delivering timely resolutions for routine and select non-routine problems. You will analyze customer needs and coordinate with service or technical teams for follow-up as needed.

The role includes processing payments for cash accounts, resolving issues, backing up the sales counter, and representing Wesco with professionalism and accuracy in a diverse environment.
This opportunity is for the Customer Experience & Resolution Specialist role at Wesco International. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Customer Experience & Resolution Specialist role in the description above. We appreciate your interest in this position. Join Wesco International and contribute to our ongoing work.