ECBT Administrator

Salary: $18.27 - $20.19 Hourly

Location:

Off-Campus

Job Type: Staff - Regular Full Time Non-Exempt

Remote Employment

Job Number: 02646

Department: OOC, National Testing Ctrs & Academic Labs

Hawai'i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education. As such, we strive for accurate displays of the Hawaiian language in all our institutional materials. This includes the appropriate use of diacritical marks such as the  okina and kahako. Unfortunately, at times external vendors and other third-party technology integrations do not support the use of these characters.

Mahalo for your understanding.

Description

Job Summary:

Manage and handle the day-to-day operations of five military base electronic computer-based testing sites. Administer eCBT College Level Examination Program (CLEP), DSST and Pearson Vue exams to eligible military and civilian students. Prepare and maintain testing and financial records and reports.

Qualifications

Minimum Qualifications

• Bachelor s Degree
• Proficiency in Microsoft Office suite applications to include Word, Excel, Outlook and Power Point
• One year general office experience providing customer service and managing multiple projects independently (or in a team environment)
• Reliable personal transportation to facilitate travel to and between military bases and Main Campus
• Valid driver s license
• Must be able to obtain personal military credentials for access to U.S. military bases

Desired Qualifications

• Experience with computer information systems and /or computer-based testing
• Experience in military education or computer test center administration
• Ability to perform weekend/holiday work and overtime

Other Qualifications

• Candidates must be legally authorized to work in the United States. Visa sponsorship and relocation allowance is not available for this position.
• Report to work obligations in support of the department and may require work during HPU s winter break, if necessary.
• Must meet training and background check qualifications and comply with the Protection of Minors policy.
• Upon hire, candidate must have reliable personal transportation to facilitate travel between and to all HPU worksites and other locations as required by the position. This includes a valid driver s license and a personal vehicle that is legally registered and insured.
• Able to work all shifts and extended hours.
• Successful candidate will be able to work in an environment that utilizes excellent time and stress management skills.

Key Responsibilities/Essential Job Functions

• Management of eCBT National Test Centers (80%)
• Work with IT Technical Analysts with installation and maintenance of CLEP/DSST, and Pearson Vue Professional Certification Tests in support of Test Delivery Management System (TMDS) software, server, and client computer systems
• Troubleshoot site computer systems and internet connectivity to ensure both are operational prior to test program startup
• Check for testing package updates and install as necessary
• Enter/edit student registrations and collect payments
• Present test introduction and provide students with test-related materials
• Brief students on test procedures before starting the exam
• Assist student with computer system or workstation configuration
• Monitor/Proctor examinations as set by College Board, Prometric, and Pearson
• Prepare and track eCBT student registrations, score sheets, attendance, and irregularity reports
• Maintain student test records per University, Education Center, and College Board policies and regulations
• Liaise with other university, military education, or College Board entities to ensure office procedures satisfy ope

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology
• Higher Education

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