Parking Enforcement Officer

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SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

• Monitor designated streets, lots, garages, public areas and/or an entire campus to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non‑compliance with a computerized handheld computer or manual tickets. Impound, boot or relocate vehicles as directed.
• Work alone, exercising proper judgment, tact, and diplomacy in dealing with people.
• Assist maintenance staff with duties related to parking equipment and facility upkeep: inspect and assess lots for maintenance issues, paint, clean and repair parking meters and pay‑and‑display machines, install signs, sign posts and meter posts.
• Assist in the collection and security of all monies received through parking meters, multi‑space machines, pay‑on‑foot technology and any other means of collecting parking revenues and fees.
• Assist event staff with activities related to parking for events: set up for events, traffic control, receipt of payment for parking, and lot usage control.
• Assist office staff with activities related to permit sales during peak seasons: data entry, collate mailings, provide frontline customer service.
• Other related duties as assigned.
• Enforcement Officers are not sworn police officers and have no arresting authority.

Qualification Requirements:
The personnel selected for parking enforcement officer positions must possess certain traits and abilities that enable them to achieve expected levels of performance. Key competencies include exercising sound independent judgment and maintaining a high level of customer service.

• Knowledge of the geography of the area they are enforcing.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to walk for extended periods of time.
• Ability to work in all weather conditions.
• Must be 18 years of age or older at time of hire.

Special shift requirements, if any, will vary depending on a location’s hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat; work in and around potentially dangerous traffic situations and must remain safety conscious at all times.

$14.50 – $18.00

Eligible employees will participate in various benefits plans, including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off.

SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other protected classes under federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

US-HI-HONOLULU

Seniority level
:
Entry level

Employment type
:
Full‑time

Job function
:
Design, Art/Creative, and Information Technology

Industries
:
Software Development

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