Commercial Banking Relationship Manager

Hawaii State Federal Credit Union is seeking a Commercial Banking Relationship Manager to develop and grow a portfolio of Hawaii business relationships. As the lead relationship advisor, you will originate new business, understand each member’s financial and operating needs, structure sound credit and banking solutions, and bring together the right HSFCU partners to deliver a strong end-to-end experience.

HSFCU is investing in the continued growth of its commercial banking business. This role gives an experienced banker the opportunity to combine business development, credit judgment, and portfolio ownership with meaningful influence over how we serve Hawaii businesses. The Relationship Manager will work closely with credit, operations, and senior leadership while helping refine the products, processes, and market approach of a growing commercial platform.

We are looking for a relationship builder with strong commercial credit skills, a record of developing new business, and the judgment to balance member needs with responsible risk management. For someone who wants their relationships, market knowledge, and ideas to make a visible impact on both local businesses and HSFCU, this is an opportunity to build something meaningful.

This position is located at our HSFCU Headquarters in Downtown Honolulu.

• Level I: $86,800 - $113,925 per year
• Level II: $97,200 - $127,575 per year
• Level III: $108,900 - $142,905 per year The posted range reflects the anticipated base pay for this position, with final compensation determined based on experience, skills, and internal equity.

• Level I
  • Develop, manage, and deepen commercial relationships while serving as the primary trusted advisor to commercial members.
  • Generate new business and build referral networks to acquire new commercial relationships.
  • Achieve commercial loan, deposit, relationship growth, and portfolio performance objectives.
  • Structure and develop commercial credit opportunities that meet member needs and align with sound credit practices.
  • Prepare, present, and advocate for credit requests through the approval process.
  • Monitor portfolio performance, relationship health, and credit risk.
  • Coordinate transaction execution and relationship servicing activities.
  • Represent Hawaii State FCU in the community and support internal; partners in identifying commercial banking opportunities.
• Level II
  • Level I duties, PLUS
  • Develop, manage, and deepen moderately complex commercial relationships while serving as the primary trusted advisor to commercial members.
• Level III
  • Level II duties, PLUS
  • Develop, manage, and deepen largest, most complex and strategically important commercial relationships while serving as the primary trusted advisor to commercial members.

• Level I
  • 4+ years of commercial lending, commercial relationship management, or directly related commercial credit experience.
  • Demonstrated success developing new commercial relationships, expanding a portfolio of existing relationships, and building productive referral sources.
  • Strong commercial credit analysis and deal structuring skills.
  • Ability to analyze financial statements, tax returns, and cash flows.
  • Bachelor's degree in business or related field, or equivalent experience.
• Level II
  • Level I requirements, PLUS
  • 6+ years of commercial lending, commercial relationship management, or directly related commercial credit experience.
  • Experience managing moderately complex and strategically important commercial relationships
• Level III
  • Level II requirements, PLUS
  • 8+ years of commercial lending, commercial relationship management, or directly related commercial credit experience.
  • Experience managing the largest, most complex and strategically…