Eligibility Worker - Department Of Human Services - Hilo, Hawaii

Position: ELIGIBILITY WORKER I - DEPARTMENT OF HUMAN SERVICES - HILO, HAWAII ISLAND

Recruitment Number 26-0012

This vacancy is with the Benefit, Employment and Support Services Division (BESSD).

Salary: $3,748 to $4,742 per month (SR-12, Step C to I).

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Position is located within the Department of Human Services, Benefit, Employment and Support Services Division (BESSD).

BESSD provides eligible clients with monthly benefits that supplement essentials such as food, clothing, and shelter. Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for financial assistance and supplemental nutrition assistance programs.

As an entry-level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies, and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.

Qualifications Legal Authorization to Work

The State of Hawaii requires all persons seeking employment with the government of the State to be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Education Requirement

Applicants must possess experience demonstrating a high degree of verbal skill, ability to read, comprehend and apply written directions, and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work but must be on a continuous basis. Alternatively, a high school diploma or equivalent satisfies this requirement.

General Experience Requirement

Three (3) years of work experience involving public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.

Substitution Allowed

Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year‑for‑year basis.

The information provided above represents a summary of the complete Minimum Qualification Requirements. Full details are available upon request.

Public Service Loan Forgiveness (PSLF) Program

The PSLF Program is a federal program that encourages individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please refer to (Use the "Apply for this Job" box below)..

Electronic Notification to Applicants

The Department of Human Resources Development (HRD) will use email to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure, and readily accessible.

We will not be responsible if you do not receive our emails or fail to check them in a timely manner. Additionally, you may no longer receive notification if you disable the Job Application Emails feature in your Account Settings.

Testing Information

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held. In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency.

If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process. Applicants are encouraged to submit their applications as soon as possible. Referrals may also be based upon the date of receipt of application.

Additional

Information

For further information about Equal Employment Opportunity, the Merit Civil Service System, citizenship and other requirements, reasonable accommodation, veterans preference, examination requirements, and the State Recruiting Office's levels of review, please refer to the applicable resources.

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