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Patient Account Rep, Professional Billing - Revenue Integrity_QHS; Part-Time

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Queen's Health System
Part Time position
Listed on 2026-01-03
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below
Position: Patient Account Rep, Professional Billing Payment Posting - Revenue Integrity_QHS (Part-Time, 2[...]

Responsibilities

  • Follows-up on payment with insurance payers and patients on outstanding accounts.
  • Expedites larger dollar accounts to ensure prompt payment. Monitors to ensure all insurance are billed in a timely manner.
  • Identifies, posts and/or audits payments to ensure QMC has received correct/expected payment from payers in accordance with contract terms. Processes correspondence received from payers and patients.
  • Responds to patient and insurance inquiries promptly and courteously.
Typical Physical Demands
  • Standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object.
Typical Working Conditions
  • Not substantially subjected to adverse environmental conditions.
Minimum Qualifications
  • A. EDUCATION/CERTIFICATION AND LICENSURE:
    • High School diploma or equivalent.
  • B.

    EXPERIENCE:
    • One (1) year recent experience as Patient Accounts Representative, preferably in an acute care facility, demonstrating knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-9 and DRG’s. An associate’s or bachelor’s degree in business administration, finance, accounting or healthcare related field and/or completion of a healthcare administration billing and coding program may be substituted for one (1) year experience as a patient accounts representative.
    • Experience and/or background to demonstrate effective written and verbal communication skills in English.
    • Experience with Windows applications, such as Word, Excel, etc., with demonstrated proficiency in using a mouse and keyboard.
    • Experience to demonstrate knowledge of medical terminology.
    • Experience with computer based applications, SMS and/or EPIC systems preferred.

Equal Opportunity Employer/Disability/Vet

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