Office Assistant

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care that focuses on manual therapy and exercise. We first opened our doors in 1998 and have since grown to four locations:
Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most, offering one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes.

The Office Assistant is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non‑clinical patient services, and your friendly smile will contribute to our fun and energetic clinic environment.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Data entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned

• High school graduate or equivalent
• 1+ years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Strong time‑management and organizational skills
• Team‑player attitude and energetic focus on customer service
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Additional Information

Compensation: $22‑23 hourly, depending on experience level

• 401(k)
• Multiple opportunities for professional development, specialization, and leadership
• Corporate discount plans
• Employee Assistance Program (EAP)
• Family‑friendly work environment
• Investment from a company that wants you to succeed and thrive
Seniority level
• Entry level
Employment type
• Full‑time
Job function
• Administrative