Guest Experience Manager

Join to apply for the Guest Experience Manager role at Earls Kitchen + Bar
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This range is provided by Earls Kitchen + Bar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $25.00/hr

As a Guest Experience Manager (GEM), you re committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.

The GEM role is a guest-facing position focused on building strong relationships. You’ll get to know regular guests, maintain a database to personalize experiences, and connect guests with the floor team. Acting as a roaming Maitre D’, you’ll move between tables, creating memorable moments and recognizing guests by name and preferences.

Compensation: $20-25 $/hr

Hourly wage will be based on a comprehensive evaluation of each candidate's qualifications and achievements. While the range provides a general guideline, final offers will be tailored to each individual.

• Flexible scheduling to support work/life balance
• Employee discount
• Leadership programs
• In-house hospitality and culinary training programs
• Mentorship programs
• Career development and opportunity for advancement
• Extended Health Benefits

• Demonstrate strong leadership skills, aligning with company values
• Lead by example, embodying our core values and guiding your team
• Manage guest data to personalize experiences and build relationships
• Solve problems quickly, communicating clearly and supporting the team
• Use your knowledge of the menu to enhance the guest experience

• 2 years in a leadership-focused role
• A passion and commitment to hospitality, teamwork, and fun
• A commitment to fostering a supportive and engaging experience for your team members and guests
• A willingness to learn and an openness to feedback, coaching, and mentorship
• The ability to legally work in the USA

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Restaurants