Catering and Events Manager

Catering and Events Manager - Double Tree by Hilton Alana Waikiki Beach

Join the team at Double Tree by Hilton Hotel Alana Waikiki Beach! Located at the edge of Waikiki within a mile of Waikiki Beach, the Royal Hawaiian Center, and Ala Moana Center.

As the Catering and Events Manager, you will be responsible for soliciting, proposing, contracting, and servicing the hotel's meeting space, food & beverage, services, and facilities to prospective clients and customers to deliver outstanding service and financial profitability.

Key responsibilities include:

• Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services.
• Search for new business opportunities, qualify leads, and solicit potential clients.
• Negotiate, create, and execute proposals and agreements for meeting rooms, services, and food & beverage.
• Develop strategies to meet or exceed established goals.
• Maximize revenues and control expenses through effective negotiation of prices, services, and accurate forecasting.
• Create Banquet Event Orders, Banquet Checks, diagrams, estimates, and all other appropriate documentation to ensure logistics are properly planned.
• Handle banquet checks, collect deposits, process payments, and balance client accounts.
• Communicate details to respective departments and team members to ensure roles in execution are clear.
• Conduct property tours to promote facilities and services.
• Ensure customer satisfaction and loyalty.
• Respond to internal and external requests in a timely, friendly, and efficient manner.
• Participate in all relevant internal and external meetings as necessary.
• Update Delphi system with client documents, calls, emails, and financial information.
• Perform other duties and responsibilities as assigned.

Qualifications:

• Minimum 2 years hospitality‑related experience at manager level.
• Knowledge of hotel property management systems (Delphi.
  
  FDC).
• Hotel sales or catering experience preferred; open to private events sales experience in country clubs.
• Strong closing ability, comfortable negotiating, sales savvy.
• Demonstrated hospitality, integrity, leadership, teamwork, ownership, and urgency.

Benefits and compensation:

• Annual salary range: $65,000–$72,500
  , based on experience and location.
• Hilton offers a best‑in‑market Short‑Term Incentive Plan (SIP) for Sales, Catering & Events teams.
• Full‑time schedule; location:
  Double Tree Alana Waikiki Beach.
• Career growth and development, free meals on shift, discounted hotel room stays for you and your family worldwide.
• Work environment rooted in the Aloha spirit service throughout every corner of the property.

Work Locations:
Double Tree Alana Waikiki Beach

Schedule:

Full‑time

Brand:
Double Tree by Hilton

Job Function:
Catering and Event Services

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Industry: Hospitality

We are an equal‑opportunity employer encouraging diversity and inclusion.