House Attendant; On-Call

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Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

Hourly

Located just two blocks from Waikiki Beach with many of the guest rooms featuring walk‑out patios overlooking the ocean or city. The hotel is also located next to the International Market Place— a dining and shopping destination in the heart of Honolulu featuring 75 retail shops and outdoor seating at seven signature restaurants. For guests who’d rather stay in, the Hilton Garden Inn Waikiki Beach is home to two restaurants, a marketplace, and a stunning outdoor pool.
2330 Kuhio Ave., Honolulu, HI 96815

The House Attendant I is responsible for the maintenance and cleanliness of all assigned areas and equipment. They are also responsible for delivering items to guestrooms (express checkout, newspapers, etc.).

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for “Lost and Found” according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain the storage of hotel equipment in a proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, or 50 pounds frequently, or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner.

Entry level

Full‑time

Management and Manufacturing

Industry: Hospitality

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