Room Attendant; On-Call Job Honolulu area,Hawaii USA,Hospitality / Hotel / Catering

Position: Room Attendant (On-Call)

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. Highgate's global property portfolio exceeds $20 billion in assets and generates over $5 billion in revenues. The company offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale.

Highgate also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. Led by an experienced executive team, Highgate is a trusted partner for top ownership groups and major hotel brands, with offices in London, New York, Dallas, and Seattle.

Location

Located just two blocks from Waikiki Beach, many guest rooms feature walk-out patios overlooking the ocean or city. The hotel is adjacent to the International Market Place, a shopping and dining destination with 75 retail shops and outdoor seating at seven signature restaurants. The Hilton Garden Inn Waikiki Beach offers two restaurants, a marketplace, and an outdoor pool for guests staying in.

Hotel

Overview

The Hilton Garden Inn Waikiki Beach is situated at 2330 Kuhio Ave., Honolulu, HI 96815.

Role:
Room Attendant

The Room Attendant maintains clean, attractive guestrooms and provides attentive, courteous, and efficient service to guests.

Responsibilities

Thoroughly clean guestrooms according to standards.

Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping carts.

Remove trash and dirty linen from guestrooms and hallways.

Keep hallways, public areas, and closets clean, neat, and vacuumed.

Restock housekeeping carts for the next day.

Replenish chemical bottles.

Report missing items from rooms to the Housekeeping Supervisor/Manager.

Report maintenance issues immediately.

Handle Lost and Found items according to standards.

Ensure overall guest satisfaction.

Qualifications

High School diploma or equivalent; experience in a hotel or related field preferred.

Ability to exert up to 50 pounds occasionally, and 20 pounds frequently.

Ability to stand during entire shift.

Effective verbal and written communication skills in a friendly, courteous, and service-oriented manner.

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