Assistant Operations Manager - Front Office

Summary

Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager – Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager – Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt’s values.

This position requires strong attention to detail and the ability to effectively interact with guests, other departments, and team members.

Staying true to our Regency’s purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guests and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.

The salary range for this position is $61,800 – $74,100.

• Tuition, Fitness, and Wellbeing Reimbursement – $1,000 per year!
• Cell Phone and Dry‑Cleaning Reimbursement
• Discounted Parking
• Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
• Roth IRA and 401(k) options after meeting eligibility timeline
• Discounted Stock Purchase Options after meeting eligibility timeline
• Paid Sick, Vacation, Holiday time and 3 additional paid days off annually for whatever you choose
• Paid Family Bonding Time and Financial Adoption Assistance
• Free and discounted room nights worldwide
• Employee Assistance Program through Compsych
• Additional discounts and partnerships via Perk Spot

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

With more than 130,000 colleagues across more than 70 countries, our culture empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.

• Refined verbal and written communication skills.
• Progressive hotel rooms management experience.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, capable of providing exceptional customer service and improving the bottom line.
• Must be proficient in Microsoft Word, Excel, Opera, Kronos, Saflok and Zingle.
• Must have excellent organizational, interpersonal and administrative skills.
• Previous experience with Collective Bargaining Agreements.
• Hotel/Hospitality degree an asset.
• A true desire to satisfy the needs of others in a fast‑paced environment.
• Service‑oriented style with professional presentation skills.

Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.