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Guest Experience Leader - Drive Revenue & Service

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-13
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Highgate Hotels is seeking a Guest Services Manager in Honolulu to oversee Front Office, Concierge, and Uniformed Services, delivering attentive, courteous service while maximizing room revenue and occupancy. You will guide staff, conduct interviews, and ensure adherence to SOPs.

The role requires supervisory experience, strong communication, and ability to multitask in a fast-paced hotel environment. A valid driver’s license and proficiency with Windows/office tools are expected.

This posting is for the Guest Experience Leader - Drive Revenue & Service role at Highgate, based in Honolulu, HI, United States.

The position is based in Honolulu, HI, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 65.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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