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Guest Experience Manager: Elevate Service & Revenue

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-13
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Event Management & Planning, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Highgate Hotels’ Ambassador Hotel of Waikiki, Tapestry Collection by Hilton seeks a Guest Experience Manager OEM to oversee Guest Services, Concierge and Uniformed Services/Transportation. The role emphasizes attentive, friendly service, driving guest satisfaction and revenue while maintaining SOPs.

The position requires strong supervisory skills, Windows proficiency, and the ability to manage schedules, payroll, and communications across departments.

As a Guest Experience Manager:
Elevate Service & Revenue, you will play an important part at Highgate in Honolulu, HI, United States.

Are you ready to take on the Guest Experience Manager:
Elevate Service & Revenue role at Highgate?

We would love to welcome a new Guest Experience Manager:
Elevate Service & Revenue to our group in Honolulu, HI, United States.

For the Guest Experience Manager:
Elevate Service & Revenue position at Highgate, we are reviewing applications now.

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