Director, Talent Development

What You’ll Do

• Design, launch, and continuously improve a company-wide Manager Development ecosystem, including learning pathways, facilitation models and performance coaching tools tied to core competencies and business priorities.
• Lead organizational design work with senior leaders—diagnosing needs, designing structures and roles, facilitating decisions and enabling successful change adoption.
• Own employee onboarding strategy, ensuring a cohesive, high‑impact experience that drives strong satisfaction and faster time‑to‑productivity.
• Execute eNPS survey cycles end‑to‑end, including participation strategy, reporting, leader enablement and accountability for action planning and improvement.
• Build and run a scalable talent assessment strategy, integrating assessment outcomes into development, succession and mobility decisions.
• Scale and refresh employee recognition programs to drive visibility, participation and values‑aligned behaviours.
• Lead and coach the Talent Development team (Coach(es) and Specialist), setting priorities, ensuring execution quality and strengthening delivery capability.
• Partner cross‑functionally with People Ops, Marketing/Internal Comms and business leaders to deliver cohesive, data‑driven development and engagement solutions.
• Use data and insights to demonstrate impact, surface risks and make clear recommendations to the CPO.

• 8+ years of progressive experience in talent development, learning and development, organisational development or talent management.
• Proven success designing and scaling manager or leadership development programs with measurable improvements in effectiveness.
• Demonstrated experience leading organisational design efforts in partnership with senior leaders, including change enablement.
• Ownership of at least two enterprise employee‑experience programmes (e.g. onboarding, engagement/eNPS, recognition, talent assessment).
• Strong programme and stakeholder management skills, with a track record of delivering complex, cross‑functional initiatives on time.
• Data‑driven approach, with experience using surveys, assessments and people analytics to evaluate impact and guide decisions.
• Comfort with modern learning, engagement and survey tools – and the ability to drive adoption through clear communication and leader enablement.

At Pro Service Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii’s largest local HR partner, we support thousands of organisations with payroll, benefits, risk management and more. With over 18 consecutive years as a Best Place to Work, we’re committed to fostering a purpose‑driven, inclusive and high‑performing culture where people take ownership and do what’s right—for clients and for each other.

We Believe Great Work Happens When People Are Trusted, Supported and Challenged To Grow. We’re building a workplace where high standards and a strong sense of purpose go hand‑in‑hand—and where your contributions directly impact Hawaii’s employers, their employees and the broader communities we serve.

• Seniority level:
  Director
• Employment type:
  
  Full‑time
• Job function:
  Strategy/Planning and Information Technology
• Industries:
  Human Resources Services
• Location:
  
  Honolulu, HI
• Salary: $ – $ per year

• A Culture That Means Something:
  Our core values guide how we work, make decisions and support one another.
• Trust and Autonomy:
  You’ll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.
• Real Opportunities to Grow:
  Whether you’re looking to deepen your expertise or step into leadership, you’ll have access to feedback, coaching, development programmes, mentorship and clear paths forward.
• Flexibility with Accountability:
  As this role requires the individual to be located on O’ahu, we offer hybrid work options.
• Competitive Compensation and Benefits:
  We value your contributions and back that up with strong pay, full benefits and resources to support your well‑being.