Client HR Trainer

Career Opportunities with Pro Service Hawaii

Rated One Of Hawaii's Best Places To Work for 18 Years

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At Pro Service Hawaii, we're not just another company-we're a tribe of passionate people committed to empowering employers and their employees across Hawaii. People are at the heart of everything we do. We know that running a business in Hawaii comes with challenges-from regulatory complexity to high costs. That's why we're dedicated to supporting both our clients and our team, fueling the "Why" behind everything we do.

We're the largest local HR partner trusted by over 3,000 employers and 50,000 employees, providing expert HR consulting, training, benefits, payroll, risk support, and more. We help organizations effectively hire, manage, and grow their teams with confidence. Headquartered in Hawaii with offices on Oahu, Maui, Kauai, and the Big Island, we've been voted Best Place to Work for over 18 years.

Join our diverse and resilient team, and together, we'll make an impact.

At Pro Service, we help Hawaii employers build better workplaces — and training is one of the most visible ways we do it. Our clients are business owners and their teams, and they look to us not just for compliance answers but for the kind of clear, engaging instruction that actually changes how people lead and manage. The Client HR Trainer is how that happens.

This role blends instructional design, deep HR knowledge, client relationship management, and live facilitation — across formats ranging from intimate classroom sessions to large-scale events and virtual webinars. It’s genuinely unique: high variety, high visibility, and a real opportunity to shape how Hawaii employers think about their people.

• Deliver expert HR training across a variety of formats — classroom, ballroom, webinar, podcast, on-demand, and social media.
• Tailor training content to each client’s culture, industry, and goals in collaboration with the Instructional Designer and L&D Specialist.
• Manage all training logistics including scheduling, venues, materials, and client communications to ensure a seamless participant experience.
• Travel inter-island to facilitate onsite sessions (up to 50% inter-island travel required) and deliver virtual sessions as needed.
• Build and maintain strong client relationships, proactively address training needs, and track engagement in Salesforce.
• Manage multiple projects simultaneously, meeting deadlines and adapting to shifting client priorities with professionalism.

This role moves fast and covers a lot of ground. In a given week, you might be facilitating a compliance workshop on Oahu, customizing a leadership development session for a Maui-based client, and following up on training feedback — all while managing your schedule across islands. The variety is energizing, but it does require strong organization and genuine comfort with frequent travel.

The facilitation bar here is high. Clients notice the difference between a trainer who simply delivers content and one who reads the room, adjusts on the fly, and makes the material stick. We encourage candidates to consider the inter-island travel demands carefully before applying — up to 50% of working time is spent traveling to facilitate onsite client sessions.

We’re looking for someone with a genuine passion for HR topics, a natural presence in front of a room, and the organizational discipline to manage a high-volume training calendar. Prior facilitation experience is required; formal HR credentials are a plus but not required if your experience demonstrates strong content knowledge.

• You’re a confident, engaging…