Pre-Sales Engineer; Indirect Tax Suite

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Pre-Sales Engineer will work with the Direct Sales and Alliance teams to provide technical support during the sales cycle for our relevant solutions within Sovos’ Indirect Tax Technology Suite (ITTS). The Pre-Sales Engineer acts as the bridge between sales and product, professional services & support, utilizing technical expertise to support the sales team and deliver solutions that meet customer needs.

The Pre-Sales Engineer will be adept at leveraging technical expertise to deliver innovative solutions, ensuring a seamless integration of product offerings with client needs. Also, this role possesses strong communication, enabling effective cross-functional collaboration and the successful execution of complex sales initiatives. Known for developing robust sales strategies, conducting impactful product demonstrations, and providing comprehensive technical support to both clients and internal sales teams.

The Pre-Sales Engineer will report to the Sales Engineering Manager – Europe.

More specifically you will:

• Provide superior domain expertise around ITTS solutions
• Maintain expert level understanding of functionality and technical architecture of our products
• Assist in the client discovery process to help uncover unforeseen challenges and desired solution architecture. Also conduct reviews of discovery questionnaires to ensure customer landscape knowledge is documented and any other sales opportunities are identified
• Develop a firm understanding of customer needs, pain points, and requirements around the ITTS and align Sovos solutions to fulfill the needs and requirements to eliminate the pain
• Work closely with Sovos’ Sales to conduct sales and solutions presentations
• Collaborate with Professional Services and product functions to ensure a successful onboarding post sale
• Maintain and continually improve demonstration capabilities in order to be able to present to customers a compelling and coherent narrative as to the key features and benefits of Sovos solutions
• Conduct in-depth technical presentations and product demonstrations to prospects and clients.
• Act with integrity and demonstrate ethical behavior in all matters with all stakeholders
• Take full responsibility for ensuring internal and external customer satisfaction
• Demonstrate a high degree of self-awareness and commitment to personal development and learning
• Focus on process improvement, adept at optimizing sales workflows and driving efficiency to enhance revenue growth and customer satisfaction.
• Develop and lead training sessions both within and outside the Sales Engineer department
• Serve as a subject matter expert surrounding the creation of RFP and RFI responses for prospective new clients
• Essential Job Functions:
  • Interact effectively with teammates, colleagues and customers
  • Comprehend and communicate complex concepts
  • Concentrate, analyse and resolve complex problems
  • Utilise technology (e.g. phone systems, computer hardware and software applications) to fulfil work requirements

• Bachelor’s in related field, or equivalent…