PC Technician Job Honolulu area,Hawaii USA,IT/Tech

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 6+ months

Job Description:

Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.

Under the guidance of IT representatives, duties may include some or all of the following:

Receiving assets

Moving equipment within and/or between facilities

Staging equipment for build/image activity

Interviewing clients as part of pre-deployment asset discovery

Executing equipment replacement activity

Updating asset management system to reflect work performed

Monitoring daily activity

Installing and maintaining PC hardware and software

Troubleshooting network usage and computer peripherals

Performing system backups and data recovery

Resolving network communication problems independently

Email administration

Disk capacity monitoring and network security

Preparing assets for disposition

Other administrative duties

Note:

Activity may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative.

Skills Required:

Minimum 2 years’ experience with PC support, including deployment.

Minimum 2 years’ experience with PC hardware troubleshooting and repair.

Minimum 1 year experience with direct client interaction.

Ability to follow written and verbal instructions.

Adaptable to change in process or required activities.

Attention to detail. Quick learner.

Professional appearance and behavior, including punctuality.

Responsibilities:

Manage incoming and outgoing assets.

Scan existing asset for applications and settings.

Interview clients to identify special considerations and other settings.

Use KP tools to execute PC activity.

Collaborate with teammates to identify process improvements.

Escalate quickly when issues arise.

Assist other technicians as needed.

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