Systems Administrator

Job Summary:

Under the general direction of the Head of IT, the Systems Administrator supports the organization’s technology operations across systems, networks, security, identities, and end‑user devices in a Microsoft Windows Server and Microsoft 365 environment. The role assists with configuring, maintaining, and supporting infrastructure, implementing modern cloud tools and endpoint management as directed by senior IT staff. Responsibilities also include monitoring system security and performance, supporting disaster recovery readiness, and developing methods of automating and streamlining routine recurring tasks while contributing to documentation and process improvements.

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi‑ethnic population.

From this founding intention grew the museum of today, with a world‑class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visitour website. (Use the "Apply for this Job" box below).-zpj4

Minimum Qualifications:

• A bachelor’s degree in computer science or related field and at least two years of comprehensive related experience or equivalent combination of education and experience.
• Broad knowledge of administration in Windows Server and virtual machine environments.
• Strong knowledge of Active Directory and Microsoft 365 administration.
• Strong experience with Windows operating systems, MacOS, and iOS device management and troubleshooting.
• Demonstrated knowledge of TCP/IP networking, DNS, DHCP and basic security concepts.
• Must be able to quickly troubleshoot, test, and provide multiple solutions to complex problems.
• Ability to document procedures and follow established standards.
• Ability to quickly learn new hardware/software and provide timely, professional support.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work independently and as a team, adaptable to the needs of staff and policy changes.
• Ability to work with diplomacy and tact in response to difficult situations.
• Must be able to respond to system outages during off‑hours as needed.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow‑through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Desired

Qualifications:

• An advanced degree in a related field, e.g Information & Computer Sciences, or Cybersecurity or related certifications
• Experience with central endpoint management, and configuration and deployment of devices.
• Familiarity with Power Shell scripting, automation, and SQL Server.
• Experience and knowledge with Azure Active Directory / Entra Identity Management, and Intune and Autopilot deployment.
• Familiarity with Windows Hyper‑V Server administration, NAS/SAN storage, and backup appliances, Ticketing and CRM (Customer Relationship Management) software, and POS (Point of Sale) software.
• Experience with enterprise switching and wireless platforms (Cisco, Unifi, Meraki, or similar).
• Experience with Ethernet cabling, installation and troubleshooting (Cat5/Cat6).
• Experience with conference room systems and audio/video technology.
• Experience in a museum environment or nonprofit organization with multiple sites and varying degrees of need.
• Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.
• Monitors, maintains, and troubleshoots the museum’s physical and virtual servers, including operating systems, hardware, and services.
• Supports the security, availability, and replication of servers and core services as well as the maintenance and optimization of identity and access management.
• Monitors for malware,…