Threat Response Engineer, Security Operations

Threat Response Engineer, Security Operations About the Team

At Door Dash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is integral to the success of the business, as we secure the data and protect the privacy of our business and various stakeholders. The Security Operations team spans several capabilities, including Threat Response, Detection Engineering, Corporate Security, and Security Platform Engineering.

Our mission is to create a secure Door Dash environment through proactive threat preparation and rapid response. We are committed to protecting our people, partners, customers, and technologies with robust safeguards and unwavering vigilance.

The Threat Response Engineer, Security Operations will be responsible for conducting investigations and response operations across the incident response life cycle to mitigate fraud, cyber, and insider threats to Door Dash. This critical role will work with cross-functional partners to analyze threats, build and execute response playbooks, and strengthen the security posture through proactive mitigating controls. The Threat Response Engineer will participate in a follow-the-sun 24x7 model and conduct handover to both US-based and international teams.

Preference is for this position to be on the East Coast, US or Hawaii, US. On-call and weekend availability will be required.

You will report to the Senior Manager, Threat Defense in the Security Operations organization, under the Chief Information Security Officer.

• Monitor, analyze, and correlate security alerts, logs, and events from various sources
• Lead investigation and containment of security incidents as an incident handler
• Prepare post-mortem reports and conduct lessons learned
• Develop and maintain incident response playbooks and processes
• Coordinate with cross-functional teams, internally and externally, on threats targeting Door Dash
• Lead or participate in security tool proof-of-concepts and documentation
• Identify opportunities for alert development based on threats to Door Dash
• Conduct threat hunting
• Lead training or other education and awareness opportunities for the enterprise as required
• Participate in and support on-call rotation

• 5+ years of experience in Incident Response, Threat Hunt, and/or Security Operations
• Experience working with global partners in a follow-the-sun model
• Experience with a broad range of technologies including endpoint detection and network technologies, and SOAR/SIEM platforms
• Working knowledge of a scripting language
• Exceptional analytical and investigative abilities
• Experience partnering with cross-functional teams to support an investigation
• Excellent understanding of information security operations related frameworks and standards (e.g., MITRE ATT&CK and NIST)
• Excellent verbal and written communication, presentation, and stakeholder management skills

We are accepting applications on an ongoing basis.

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company focused on delivering more than just food and are committed to supporting employees’ happiness, healthiness, and well-being with comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave, and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color,…