IT Specialist​/Business Analyst

Title:

IT Specialist / Business Analyst

Position Number: 0080165

Hiring Unit:
Information Technology Services, Enterprise Systems

Location:

UH System Offices - Manoa

Date Posted: 01/05/2026

Closing Date: 01/30/2026

Band: B

Salary: salary schedules and placement information

Full Time/Part Time:
Full-time

Month: 11-month

Temporary/Permanent:
Permanent

• * Plan and manage all phases of the project, including general and technical implementation plans, identifying major tasks to be completed, coordination of hardware resources, system testing, conversion, and training. Work directly with customers and assess requirements based on strategic initiatives and customer needs, feasibility, cost and risk factors with web applications developed by Enterprise Systems, including, but not limited to the Student Information System.
• * Evaluate progress of project stages to ensure deadlines are met. Modify work schedule and tools utilized to meet project requirements.
• * Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications to deliver better value to the customer.
• * Analyze and define system requirements; provide logical workflows and data structures for new systems; and define interface specifications in accordance with overall system design.
• * Work with subject matter experts to understand the source data structures and data item definitions. Analyze source metadata, profile source data, and develop data mapping and transformation rules.
• * Communicate and work with managerial, administrative, and technical staff to determine system information needs, data flows, and definitions. Document what is learned to develop materials which match processes, system features and functionalities as indicated.
• * Develop and determine system specifications, including timelines and functional specifications; translate specifications into programming requirements; determine feature lists of programs to be developed.
• * Communicate directly with end-users and serve as a liaison to technical leads of other entities that directly interface with web applications developed by Enterprise Systems, including, but not limited to the Student Information System. This includes but is not limited to those involved with student and fiscal related services, human resources, and Research Corporation of the University of Hawai’i (RCUH).
• * Provide project implementation and post-implementation assistance for enterprise applications supported by Enterprise Systems.
• * Develop and design software test procedures; coordinate system, parallel and quality assurance testing and evaluate test results to determine whether program(s) can be considered operational. Monitor and review system performance and user problems to determine if system adjustments or enhancements are necessary.
• * Provide training on system changes and new features to both users and peers and others who provide system maintenance support.
• * Coordinate the identification and resolution of production-related problems with ITS System Services Infrastructure work group; implement controls to eliminate or minimize production mistakes.
• Other duties as assigned.

• Possession of a pertinent baccalaureate educational degree in Business, Data Science, Management Information Systems, Information & Computer Sciences, and/or related field and 3 years of progressively responsible professional information technology experience with responsibilities for administrative systems analysis, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system;
  
  or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
• Considerable working knowledge of administrative systems analysis as demonstrated by broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology.
• Considerable working knowledge and understanding of the broad technology, systems,…