IT Specialist

* Analyze business and technical requirements and translate customer needs into application, data, integration, and system requirements consistent with established enterprise architecture, security, accessibility, and technology standards.

* Collaborate with customers, functional subject-matter experts, technical staff, and other stakeholders to understand business processes, evaluate alternatives, assess feasibility and risk, and recommend effective technical solutions.

* Design and document software solutions, including application components, data models, APIs, integrations, workflows, security requirements, technical dependencies, deployment procedures, and operational support documentation.

* Develop, test, maintain, enhance, and support enterprise and web-based applications using SQL, PL/SQL, and other appropriate programming, scripting, query, and development languages and frameworks.

* Design and develop secure APIs, system interfaces, integrations, automated processes, and data exchanges between University systems, cloud services, software-as-a-service (SaaS) platforms, and external systems.

* Develop modular, reusable, maintainable, and well-documented software using established coding standards, design patterns, secure development practices, and software engineering principles.

* Use modern source-code management and collaborative development practices, including version control, branching and merging strategies, peer code review, issue tracking, and automated build processes.

* Participate in continuous integration and continuous delivery/deployment (CI/CD) processes to automate software building, testing, security validation, packaging, deployment, and rollback.

* Deploy and support applications and services in University-approved on-premises and cloud computing environments, including infrastructure-as-a-service, platform-as-a-service, containers, serverless computing, managed database services, and other cloud-native technologies as appropriate.

* Develop and maintain application configuration and deployment automation using infrastructure-as-code, configuration management, containerization, scripting, or other automation technologies as appropriate.

* Design applications to make appropriate use of cloud services for computing, storage, databases, messaging, integration, identity and access management, monitoring, resiliency, scalability, and other capabilities while considering security, performance, availability, and cost.

* Apply secure software development and Dev Sec Ops  practices, including identity and access controls, secrets and credential management, vulnerability remediation, dependency management, secure coding, data protection, logging, and appropriate security testing throughout the software development lifecycle.

* Evaluate, modify, refactor, modernize, and migrate existing applications and integrations to improve maintainability, security, performance, reliability, interoperability, and suitability for modern and cloud-based environments.

* Troubleshoot application, database, integration, deployment, and production problems; perform root-cause analysis; implement corrective actions; and develop appropriate measures to prevent recurring incidents.

* Monitor and optimize application, database, integration, and cloud-service performance, scalability, reliability, and resource utilization, including identifying opportunities to improve operational efficiency and manage cloud costs.

* Provide implementation, production, and post-implementation support for applications, services, APIs, databases, integrations, and related technologies supported or developed by Enterprise Systems.

* Follow applicable University of Hawaii System Information Technology Services architecture, cybersecurity, data governance, accessibility, software development, cloud computing, and technology standards and guidance.

* Follows and implements directives and…