Endpoint Systems Analyst - Junior; w​/active Secret

Critical Solutions is seeking a Junior Endpoint Systems Analyst to support our federal customer.

Location:

Pearl Harbor, HI

Clearance:
Secret

Type:
Full-time, Onsite

Salary Range: $102,000 - $131,000

Critical Solutions is seeking a Junior Endpoint Systems Analyst to support our federal customer.

• Execute and monitor enterprise software, patch, driver, and configuration deployments using MECM and other approved endpoint-management tools.
• Validate deployment success and identify failed, pending, offline, or nonresponsive workstations.
• Troubleshoot deployment failures, client-health issues, software-installation errors, and endpoint connectivity problems.
• Coordinate remediation activities with engineering, Service Desk, Field Services, and site-support personnel.
• Support deployments across NIPR and SIPR environments.
• Maintain deployment schedules, status trackers, failure logs, and supporting documentation.
• Provide deployment status, compliance results, risks, blockers, and escalation information to leadership.
• Assist with workstation testing and validation before enterprise-wide deployment.
• Follow approved change-management, cybersecurity, and operational procedures.
• Create and update standard operating procedures and work instructions.
• Provide onsite coverage required to perform work within classified environments.
• Support incident escalation and shift handoff activities when deployments extend beyond normal operating hours.

• Must be a U.S. citizen and possess an active DoD Secret Security Clearance or higher.
• High school diploma with relevant experience
• DoD 8570.01-M/8140 IAT Level II certification, such as Security+ CE.
• Experience supporting Microsoft Windows workstations in an enterprise environment.
• Experience with software deployment, patching, workstation troubleshooting, or endpoint administration.
• Familiarity with Microsoft Endpoint Configuration Manager, formerly SCCM, or a similar endpoint-management platform.
• Ability to analyze deployment results, installation logs, error codes, and workstation status.
• Ability to document activities and communicate status, risks, and technical issues clearly.
• Ability to work onsite and access SIPR or other classified systems.
• Ability to collaborate with engineering, operations, Service Desk, and Field Services teams.

• Experience with MECM, Tanium, Active Directory, Power Shell, or endpoint-reporting tools.
• Knowledge of application packaging, deployment collections, maintenance windows, and enforcement states.
• Experience supporting software, driver, security-agent, and Windows update deployments.
• Experience working with NIPR and SIPR systems.
• Familiarity with Azure Dev Ops, Jira, HPSM, or similar work-tracking tools.
• Strong analytical, documentation, and customer-service skills.

• Must possess and maintain a DoD 8570.01-M/8140 IAT Level II certification, such as Security+ CE.

• On-site 100%. Pearl Harbor, HI

CLEARANCE REQUIREMENT:
Must possess an active DoD Secret Clearance
. In addition, selected candidate must undergo background investigation (BI) and finger printing by the federal agency and successfully pass the preceding to qualify for the position. US CITIZENSHIP IS REQUIRED.

Salary range $102,00 - $131,000. Salary range may vary depending on location.

The salary range for this position represent the typical salary range for this job level and this does not guarantee a specific salary. Compensation is based upon multiple factors such as responsibilities of the job, education, experience, knowledge, skills, certifications, and other requirements.

BENEFIT SNAPSHOT: 100% premium coverage for Medical, Dental, Vision, and Life Insurance, Supplemental Insurance, 401K matching, Flexible Time Off (PTO/Holidays), Higher Education/Training Reimbursement, and more.