Senior Cloud Systems Engineer

Position Function:

This position is responsible for maintaining and supporting the bank's infrastructure and participates in various projects to continually improve its efficiency and security. Position requires a high level of technical knowledge to perform problem identification and resolution of hardware, software, network carrier, and security issues. Operates across several computer environments and platforms.

Designs, implements, administers, and supports the Bank's enterprise server, application, and cloud platforms. Performs the core responsibilities of a Senior Systems Engineer across operating systems, application hosting and middleware, identity, endpoint management, Microsoft 365 administration, certificates, deployment, monitoring, and production support, while providing additional senior-level engineering expertise in Microsoft Azure and Amazon Web Services (AWS).Serves as a senior technical subject matter expert for hybrid systems and cloud solutions.

Leads design and implementation of Azure and AWS services, cloud-hosted application platforms, migrations, automation, security controls, identity integration, resiliency, and operational standards. Coordinates with infrastructure-as-a-service and network providers while retaining technical ownership of server, application, cloud, identity, endpoint, and administration outcomes.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

Systems and Application Engineering Performs senior systems-engineering responsibilities across Windows Server and, where applicable, Linux;
Active Directory; DNS; DHCP; application hosting and middleware; application deployment; service accounts; monitoring; patching; and production troubleshooting.

Designs, implements, configures, and administers platforms such as Microsoft IIS, web/application servers, Windows services, Java/JBoss/Wild Fly or comparable runtimes, scheduled jobs, and supporting application components.

Administers certificates and TLS dependencies including requests, renewals, installation, bindings, trust chains, keystores, expiration monitoring, and troubleshooting.

Leads server and application lifecycle work including technical design, migrations, upgrades, implementation, rollback, validation, operational transition, and root-cause analysis.

Coordinates with infrastructure-as-a-service providers for underlying compute, storage, backup, virtualization, and data-center services while retaining responsibility for systems and application requirements.

Microsoft Endpoint, Identity and M365 Administration Administers Microsoft Intune for device enrollment, configuration, compliance, application packaging and deployment, endpoint security, update policies, and advanced troubleshooting.

Administers Microsoft Entra  users and groups, enterprise applications, Conditional Access, MFA, SSO, RBAC, application registrations, service principals, hybrid identity, and privileged-access controls.

Supports the Microsoft 365 administration suite including Exchange Online, Teams, SharePoint/One Drive, licensing, tenant configuration, security controls, service health, and issue resolution as assigned.

Integrates endpoint, identity, Microsoft 365, on-premises systems, SaaS, Azure, and AWS services into consistent…