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IT Help Desk Lead | Service Desk Supervisor; DoD

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: TQI Solutions Inc
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, Desktop Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Lead | Service Desk Supervisor (DoD-ready)

TQI Solutions seeks an IT Help Desk Lead / Service Desk Supervisor to direct daily help desk operations, manage incidents and service requests, and deliver exceptional customer service across our DoD-focused programs.

Required:

4–5 years in IT support with 1–2 years in a lead role, active U.S.

Government Secret clearance, and certifications such as CompTIA Security+ CE. Experience with Service Now, Remedy, or Jira Service Management and strong Windows/AD skills are preferred.

Are you ready to take on the IT Help Desk Lead | Service Desk Supervisor (DoD-ready) role at TQI Solutions Inc?

This posting is for the IT Help Desk Lead | Service Desk Supervisor (DoD-ready) role at TQI Solutions Inc, based in Honolulu, HI, United States.

We are looking to fill the IT Help Desk Lead | Service Desk Supervisor (DoD-ready) position at TQI Solutions Inc in Honolulu, HI, United States.

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