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ServiceNow - Technical Consultant

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Compunnel Inc.
Full Time position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

We are seeking a highly certified and experienced Senior Service Now Technical Consultant to lead and deliver complex Service Now implementations and solutions. This role requires deep technical expertise, strategic thinking, and a strong focus on driving digital transformation through the Service Now platform.

Key Responsibilities
  • Lead the design, development, and deployment of Service Now solutions across ITSM, ITOM, HRSD, CSM, and other modules.
  • Collaborate with stakeholders to gather requirements, define scope, and architect scalable Service Now solutions.
  • Provide technical leadership and mentorship to junior consultants and developers.
  • Customize and configure Service Now applications using best practices while maintaining platform integrity.
  • Integrate Service Now with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
  • Conduct code reviews and performance tuning while ensuring adherence to security and compliance standards.
  • Stay current with Service Now releases and proactively recommend platform enhancements.
  • Support pre‑sales activities including solutioning, demos, and proposal development.
Required Qualifications
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 5+ years of hands‑on experience with Service Now platform development and administration.
  • Proven track record of successful Service Now implementations in enterprise environments.
  • 2+ years of experience with successful Service Now implementations.
  • Strong understanding of Service Now architecture and data models.
  • Experience with Agile methodologies and Dev Ops practices.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast‑paced environment.
Certifications
  • Junior: CSA and at least 1 CIS (any) and CAD.
  • Intermediate: CSA, at least 2 CIS (any), and CAD.
  • Senior: CAS, at least 3 CIS (any), and CAD.
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