Senior Network Operations Engineer – Tier 3

Job Title:

Senior Network Operations Engineer – Tier 3

Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type:
Regular Percentage of

Travel Required:

Up to 25%
Type of Travel:
Continental US*
*
* The Opportunity:

The Enterprise Communications Services 3 (ECS3) program supports intel customers across many operating locations. To accomplish this, we design, implement, operate, and maintain network (e.g., LAN, WAN), voice, video, and network-adjacent services. We drive continuous improvement via tech modernization, baseline development and maintenance, and security compliance.

Responsibilities:

As a Tier 3 Network Operations Technician, you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC, Net Ops Tier 2, and fellow Net Ops Tier 3 technicians, you will execute break/fix activities, implement configuration changes, and diagnose routing and switching issues across the network environment.

Additionally, you will design, engineer, and deploy network solutions of varying complexity to support customer requirements, enhance operational capabilities, and achieve mission objectives.

More

About the Role:

In this role, the Tier 3 Network Operations Technician will:

Perform approved network changes, including port configurations, VLAN assignments, ACL implementations, route advertisements, and standards compliance activities.

Diagnose, analyze, and resolve complex network issues by identifying root causes and implementing effective solutions.

Execute network deployments, installations, upgrades, and technical refresh initiatives across geographically dispersed locations.

Work independently and collaboratively within small teams while requiring minimal supervision.

Design and implement network solutions, perform maintenance activities, and provide advanced troubleshooting support for production environments.

Lead the investigation of complex technical problems, utilizing detailed data collection, analysis, and troubleshooting methodologies to identify and resolve issues.

Apply creativity, innovation, and sound technical judgment to achieve customer objectives and operational requirements.

Demonstrate advanced knowledge of routing protocols, including OSPF and BGP, with the ability to troubleshoot and resolve protocol-related issues.

Demonstrate experience troubleshooting and supporting GRE tunnels, VPN technologies, and VRF implementations within enterprise network environments.

Bring experience with and be able to configure and troubleshoot HAIPEs and TACLANEs.

Qualifications:

Required:

IAT II (Ex: Security+)CCNAFamiliar with both CISCO and Juniper network equipment

Active TS/SCI with polygraph clearance OR TS/SCI clearance with the ability to obtain a polygraph prior to starting.

Education & Experience Requirements :

GED & 9 Years Experience Associates & 7 Years Experience Bachelor’s & 5 Years Experience Masters & 3 Years Experience Desired:

CCNP-What You Can Expect: A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your…