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Commercial Lines Manager

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Finance Factors
Full Time position
Listed on 2025-12-02
Job specializations:
  • Insurance
    Risk Manager/Analyst
Job Description & How to Apply Below

Management

  • Establish and help to achieve annual Commercial Production goals.
  • Look for opportunities to grow a business through partnerships or new initiatives, and work to take advantage of those opportunities.
  • Analyze sales and other reports that give insight into how production goals can be adjusted to improve performance.
  • Work with Carrier partners to maintain and build relationships, establish annual production goals, schedule periodic carrier meetings, and maintain carrier appointments.
  • Work efficiently and calmly on tight deadlines or as other stress factors arise.
  • Assist the President and work as a member of a cohesive team.
  • Accept extra duties as situations arise.
  • Department

  • Manage daily company operations and resolve issues.
  • Coach and conduct training for agents and employees on best practices for managing accounts, workflow, and handling daily issues and tasks.
  • Coach and train the department on policy risk analysis and make recommendations based on a thorough analysis of all factors involved in a business situation.
  • Manage House accounts by conducting annual risk analysis, make recommendations for additional coverage, market and solidify coverage after presenting proposals to the Finance Enterprise Audit Committee.
  • Examine company rules to ensure they stay relevant and make recommendations and implement necessary changes.
  • Establish individual performance goals, track performance over time, and complete annual performance evaluations based on results.
  • Agent Services

  • Oversee that agent services are being performed by Account Managers and Assistant Account Managers with accuracy and within standard turnaround periods.
  • Pre-underwrite new and renewal risks, prepare quotations as needed, prepare, and submit applications to carriers and/or complete quote and bind processes using carrier’s online process.
  • Update the Agency Management system accordingly.
  • Pre-underwrite endorsements prior to processing to insurance carriers and/or endorse changes using carrier online systems. Update the Agency Management system accordingly.
  • Work with carriers to seek approval to reinstate risks.
  • Issue proof of insurance and vehicle identification cards accordingly.
  • Respond to carrier underwriting requests.
  • Provide customer service to policyholders in the absence of the agent.
  • Perform other duties as assigned.
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