General Manager

General Manager – Waccamaw Management, LLC

Location:

Ocean Pointe, Ewa Beach, HI | Salary: $65,000–$72,000.

Job Description

A General Manager (on‑site for Ocean Pointe in Ewa Beach, HI) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager I will also assist the lead General Manager with oversight and support of the various departments within the Community Association, including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I is the primary liaison to the lead General Manager and residents, and will occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Responsibilities

• Assist General Manager II/III with implementation of Board policy and directives within the scope of the management agreement.

• Work with the board on strategic initiatives, policy governance and association projects.

• Supervise all administration staff at the community.

• Assist with employee hiring, training, supervising, and performance management.

• Assist with preparing schedules and establishing priorities for routine and special work projects.

• Assist with annual budget.

• Assist with the administration of the various functions of the community within the projected and approved operating budget.

• Act as a liaison between the Board of Directors and residents in the execution of established policies and the conveyance of resident grievances.

• Act as a liaison between the Board and legal counsel, as well as between the Board and the Board Advisory Committees.

• Other duties as assigned.

Requirements

• Associate’s Degree Required

• Bachelor’s Degree Preferred

• 3–5 years of directly related or closely related experience

• 3–5 years of Community Association experience

• 0–3 years of Management and/or Supervisory experience

• Industry Specific License

• Location Specific License

Desired Knowledge & Skills

• Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) at a proficient level.

• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.

• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.

• Knowledge of company policies, procedures and forms.

• Knowledge of conflict resolution techniques at a proficient level.

• Professional communication skills (phone, interpersonal, written, verbal, etc.).

• Self‑motivated, proactive, detail‑oriented and a team player.

• Time management and time‑critical prioritization skills.

Employment Details

• Seniority level:
Mid‑Senior level

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Employment type:

Full‑time

• Job function:
Management and Manufacturing

• Industries:
Business Consulting and Services

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Location:

Ewa Beach, HI

Equal Opportunity Employer Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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