Strategic Customer Care Center Leader
Listed on 2026-10-06
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Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Hawaiian Electric is hiring a Manager Supervisor for the P Customer Relations division to lead the customer care and support center across Oahu, Maui, and Hawaii Island. You will drive operational Excellence, develop high‑performing teams and implement QA programs to meet Service Level goals, forecast staffing needs, and manage performance metrics including call efficiency and turnover.
The role requires 5–7 years of supervision in a customer assistance setting and 3–5 years in customer
This is an excellent opportunity to take on the Strategic Customer Care Center Leader role at Hawaiian Electric.
For the Strategic Customer Care Center Leader position at Hawaiian Electric, we are reviewing applications now.
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