Deputy Director of Quality Assurance and Quality Control

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The Honolulu Authority for Rapid Transportation (HART) is the public transit authority responsible for planning and constructing Skyline, Honolulu’s rail transit system. It is the first fully automated, driverless urban light metro system in the United States and represents the largest public infrastructure project in the history of Hawaii.

This position provides a high level of responsible, complex management and policy support to HART’s Director of Quality Assurance and Quality Control (DQA) and the Executive Director/Chief Executive Officer (ED/CEO), and exercises significant delegated authority and independent judgment in overseeing both the administrative and technical aspects of the City’s rail transit design and construction quality. The role plays a key part in implementing the goals and objectives of the HART Quality Management System (QMS), working closely with subordinate managers, supervisors, and staff.

Additionally, the Deputy Director of Quality Assurance and Quality Controls will assist in providing executive direction to ensure effective management of all activities related to HART’s quality program and overall success of project initiatives.

Under the supervision of the Director of Quality Assurance and Quality Controls (DQA) the Deputy Director of Quality Assurance and Quality Controls assists and supports the development, implementation, and maintenance of a Quality Assurance and Quality Controls program for HART. The role shall assist in the oversight to ensure HART's compliance with all applicable quality guidelines, regulations, rules, and generally accepted industry practices;

assist in the oversight and review of HART’s activities, and resolve quality assurance issues; develop and maintain liaison relationships with other governmental organizations/agencies; provide development and implementation assistance of effective training programs; and perform other duties as assigned by the DQA, ED/CEO, Deputy Executive Director/Chief Operating Officer, and Project Director.

• Assist, establish, implement, and maintain an effective Quality Management Plan for HART, including methods to investigate, monitor, regulate, and enforce quality standards.
• Establish coordination of functions and operations across departments through the development and clear definition of quality assurance procedures.
• Ensure HART’s compliance with applicable laws, regulations, rules, and generally accepted industry practices.
• Provide additional oversight for the planning, analysis, inspection, design, testing, and/or integration of products and/or components to ensure compliance with HART’s quality assurance program.
• Contribute to the development of contractor and quality specifications for design, procurement, and construction contracts.
• Oversee internal and external audit, surveillance, and monitoring programs, ensuring compliance with HART's requirements; holds the delegated responsibility for ensuring that internal and external audits are scheduled, performed, and followed up.
• Review HART’s activities, including contract work performed; help to identify and evaluate quality issues or work deficiencies, and initiate, recommend, or implement solutions and procedural changes as needed.
• Guide and direct other quality assurance functions, including the conduct of quality engineering reviews of design plans, specifications, procedures, contracts, and request for proposals, for completeness and quality requirements.
• Foster and maintain effective liaison relationships with other governmental organization segments/agencies, private groups or individuals; meet with the Federal Transit Administration's Project Management Oversight Committee to discuss Quality Assurance/Quality Control (QA/QC) issues, as delegated by the DQA.
• Prepare and deliver QA/QC reports on quality metrics, including corrective and preventive actions, status, internal audit results, and lessons learned.
• Lead the development and implementation of an effective training program, on QA/QC requirements, for staff and contractors.
• Perform other duties as required and or assigned by the DQA, ED CEO, and COO.