Quality Assurance Analyst — Elevate Customer Experience
Listed on 2026-10-06
-
Quality Assurance - QA/QC
IT QA Tester / Automation, QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Dow Jones is seeking a Quality Analyst to evaluate agent responses, manage evaluations, and report QA metrics. You will ensure adherence to QA standards across channels and train new staff globally.
The role requires strong Excel skills, MS Office proficiency, and the ability to analyze data and communicate findings effectively. Travel to contact centers may be required, and weekend oversight could be needed.
Our group is growing, and we are hiring a Quality Assurance Analyst — Elevate Customer Experience in Honolulu, HI, United States.
We would love to welcome a new Quality Assurance Analyst — Elevate Customer Experience to our group in Honolulu, HI, United States.
For the Quality Assurance Analyst — Elevate Customer Experience position at News Corp., we are reviewing applications now.
Step into the Quality Assurance Analyst — Elevate Customer Experience role at News Corp. in Honolulu, HI, United States and grow with us.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).