Cafe Manager

Company Overview

Highway Inn is an award‑winning 78‑year‑old, third‑generation‑owned Hawaiian and local food restaurant. We are proud of the food we serve and the exceptional service we extend to every guest. ‘Ohana and aloha are our core values—many of our employees have been with us for more than 20 years and generations of families have been dining with us since we first opened in 1947.

Situated at the Bishop Museum in a brand‑new restaurant, we are open from 10:30 to 3:30 daily, offering equivalent work hours to a 9‑5 job. The cafe manager will report to executive management alongside the managers of our Kakaʻako and Waipahu locations.

• Able to perform most front‑of‑house and back‑of‑house operational responsibilities.
• Schedule labor, generate orders, set par levels, and write shift reports.
• Knowledgeable of all aspects of the operation, from menus to POS to parking and equipment and infrastructure.
• Interact with customers and Museum staff from all over the world.
• Operate at a managerial level and assume the appropriate responsibilities for managing all aspects of a small restaurant/café.

• 2 to 5 years of customer service experience or in a similar role; experience in a themed cafe setting is a plus.
• Back‑of‑house hands‑on and management experience, including food safety and bar/liquor qualifications.
• Experience managing inventory, pars, and ordering.
• Excellent customer service, interpersonal and communication skills.
• Familiar with POS and IT systems.
• Strong attendance record.
• Positive attitude and practical; e.g., can and will fix a broken lamp.
• Team leader who can multitask efficiently.
• Able to stand and/or walk continuously for long periods of time, read the POS screen, and hear customers in an often‑noisy environment.
• Must be able to lift 20‑25 pounds with or without assistance.

• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Closed on all major holidays:
  Thanksgiving, Christmas, New Year’s
• Temporary disability insurance
• 401K/Profit sharing

Based on hours worked, employees are eligible for employee discounts, comprehensive health insurance, paid time off, temporary disability insurance, and 401K/Profit sharing.

Office hours from 10:30 to 3:30 daily, except for special events in the evenings. Manager expected to work 40–50 hours per week.