General Manager

We are Bai Tong group representing Noi Thai Cuisine and Bai Tong Thai Restaurant. We are in 6 Washington state locations, and we also have out-of-state locations in Bend, OR and Honolulu, HI.

We are currently hiring for the following position:

(Full-Time Position)

Become part of our team, where serving
THE BEST THAI CUISINE
in an elegant, authentic atmosphere is our passion! We seek the best talent, promote employee training and development, and recognize our employees for their contributions. The commitment and passion of our staff is the reason that we are the best Thai restaurant! If you have the dedication and drive to provide superior guest service and experiences to our guests, grow your career with us and become a member of Bai Tong family!

We embrace diversity. We are committed to celebrating and to fostering a diverse working community that reflects the vibrant communities we are a part of.

We also offer a career growth within the company.

• Employee meal discounts
• Employee discounts at our corporate’s restaurants and stores
• Professional training
• Paid sick leave
• Work life balance
• Vacation
• Medical, Dental, and Vision Insurance available

We are seeking a resourceful and dynamic Restaurant General Manager who will be responsible for achieving all revenue, profitability, and quality goals of our restaurant. As the driving force behind the seamless operation of our establishment, your role is pivotal in upholding our standards of excellence, fostering a productive and positive working environment, and ensuring every guest has a memorable dining experience.

• Ensure the smooth running of all aspects of the restaurant, including kitchen operations, guest services, and administrative tasks.
• Maintain the highest standards of quality and efficiency in all areas.

• Lead, motivate, and develop a diverse team, fostering a culture of excellence, respect, and continuous improvement.
• Address staffing requirements, including hiring, training, scheduling, and performance management.
• Oversee financial activities including budgeting, forecasting, and expense management.
• Ensure profitability by optimizing operational costs and maximizing revenue streams.

• Uphold an exceptional standard of guest service.
• Handle guest relations and resolve any issues with tact and diplomacy, ensuring guest satisfaction.
• Respond efficiently to customer complaints.

• Ensure compliance with all health and safety regulations, licensing laws, and company policies.
• Maintain an environment that is safe for both staff and guests.
• Monitor compliance with sanitation and safety rules and regulations.

• Continuously seek ways to improve operational efficiency and guest satisfaction.
• Implement innovative strategies to enhance the dining experience and stay ahead in a competitive market.

• Collaborate with the marketing team to enhance the restaurant’s brand and reputation.
• Successfully promote and publicize Noi Thai.

• Coordinate the entire restaurant operation.
• Deliver superior guest service and ensure absolute guest satisfaction.
• Enforce and offer the best quality of products possible.
• Approve schedules, organize, and supervise shifts.
• Appraise team’s performance and provide feedback to keep them upbeat and productive.
• Estimate consumption, forecast requirements, and maintain inventory.
• Control costs and minimize waste.
• Control labor costs.
• Nurture a positive working environment and lead by example.
• Monitor operations and initiate corrective actions.

• Enforce standards and procedures.

• Work with and report to the Director of Operations.
• Follow the chain of command.