Client Advisor

Brand Overview

MCM is a luxury lifestyle and fashion house founded in 1976 with a focus on functional innovation, including cutting‑edge techniques. Through its associations with music, art, travel and technology, MCM embodies a bold, rebellious, and aspirational spirit that aims to revolutionize classic design with futuristic materials. The brand appeals to the 21st‑century Global Nomad generation—millennia ls and Gen Z—who are genderless, ageless, empowered, and unconstrained by rules.

• Provide exceptional sales and customer service.
• Initiate and build relationships through creative selling and client‑book use, completing sales through post‑sale follow‑up.
• Exceed monthly sales goals consistently, establishing weekly sales plans and selling strategies.
• Assist in maintaining visual and general maintenance of the sales floor.
• Handle customer repairs and advise clients on the best fit of pieces, creating custom design pieces as needed.
• Assist in maintaining all inventories in the stockroom and on the selling floor.

• Minimum of two years’ experience in a luxury retail environment.
• Excellent interpersonal and communication skills.
• Strong understanding of customer service needs and customer priorities.
• Ability to thrive in a high‑paced environment and multitask with ease.
• A positive, outgoing, high‑energy personality that is entrepreneurial and sales‑focused.
• Computer skills including operation of retail point‑of‑sale system, Word, Excel, and email.
• Strong desire for fashion and a results‑driven attitude.

Entry level

Full‑time

Consulting, Information Technology, and Sales

Retail Luxury Goods and Jewelry