Merchandiser, Retail
Listed on 2025-12-23
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Retail
Customer Service Rep, Retail Sales
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Full Time Sales Honolulu, HI, US
Salary Range: $19.00 to $19.00 Hourly
Department: Retail Services Job Status: Full Time
FLSA Status:
Non- Exempt Reports To:Retail Services Manager
Job Type: Non-Union Amount of
Travel Required:
Frequent travel from office to Retail accounts
Work Schedule: Monday-Sunday, Nights Positions Supervised:None
Weekends and holidays as needed.
POSITION SUMMARYUnder the Supervision of the Retail Service Manager and Retail Service Supervisor, the Sales Service Associate is to grow volume and facilitate the order taking process as well as implement, execute and monitor merchandising standards for direct customers.
ESSENTIAL FUNCTIONS- Establish and maintain Customer rapport by providing outstanding customer service.
- Attain monthly volume and revenue goals.
- Maintain product inventory to ensure adequate supply during promotional and non-promotional periods of all brands.
- Create, process and manage product orders to support customer demand.
- Receive and replenish product, ensuring shelf compliance with authorized schematics.
- Arrange and manage return and credit of expired and damaged products.
- Monitor weekly promotions
- Maintaining proper rotation, clean and dusted areas on sales floor and back stock.
- Maintain all shelves and displays for assigned locations
- Coordinates and build secondary brand displays for promotional periods.
- Maintenance of correct shelf and display labels, sale signage and pricing discrepancies
- Meet all deadlines for completed paperwork including expense reports, mileage reports and merchandising daily logs
- Performs job duties in a safe manner
- Follows and adheres to all company policies and procedures
- Correctly and promptly follows specified company procedures required for the appropriate handling of all Emergency Responses and Safety practices
- Performs other related duties as assigned
- Constant communications with management on in stores observations
- Monitors and reports competitive activity in the trade to Retail Services Manager.
- Employ proper usage and handling of company issued equipment and devices.
- Work closely with Paradise Beverages logistics department to ensure all accounts are kept current within Paradise Beverages’ delivery standards.
- Report growth, expansion, or closing of accounts in assigned territory.
- Adheres to company’s professional dress and appearance policy at all times, projecting a positive image of the company and our product line.
- Recommends promotional items.
- Communicate concerns regarding account inventory.
- Performs other related duties as assigned.
- Communication, Written and oral – Ability to communicate with others in writing and orally effectively, clearly and concisely.
- Organized – Being organized or following a systematic method of performing a task.
- Responsible – Ability to be held accountable or answerable for one’s conduct.
- Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
- Accountability – Ability to accept responsibility and account for his/her actions.
- Reliability – The trait of being dependable and trustworthy.
- Friendly – Ability to exhibit a cheerful demeanor toward others.
- Customer Oriented – Ability to take care of the customer’s needs while following company procedures.
- Ability to work under stressful conditions
- Able to interact with others with courtesy and tact
- Ability to manage and prioritize multiple projects in an organized and efficient manner
- Ability to respond to crisis situations in a calm and effective manner
- Ability to complete projects on schedule
The position requires verbal and written communications to managers, supervisors, co-workers, customers, vendors; requires talking on the telephone; requires responding to written or verbal requests of co-workers, customers and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires…
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