Inventory Control Specialist, Waikiki

The Team

The Hermès Waikiki Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Operations Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Inventory Control Specialist is responsible for the management of the store inventory. The primary duties include receiving packages, merchandise in to the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems.

The Inventory Control Specialist is responsible for the processing, recording and following up on all after sales service. The Inventory Control Specialist will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Specialist is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.

All other duties as assigned by the supervisor.

• Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Director.
• Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed.
• Check in all returns against previous day’s business.
• Print and ticket merchandise, returns and price updates.
• Process, record, maintain and follow up on all aftersales service.
• Process damages, maintain inventory for damages.
• Work with Store Management to analyze business and replenish needs.
• Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

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• 2+ years of experience in operations, experience in a luxury environment preferred
• Effective written and verbal communication skills.
• Ability to effectively analyze information.
• Ability to problem-solve.
• Ability to multi-task with accuracy.
• Attention to detail.
• Ability to follow both written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experienced with technology to fully utilize internal systems as well as external shipping software programs.
• Ability to lift between 0-25 lbs. without assistance.

The hourly range for this position is $23.00 – $26.00. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the…