Sales Executive In House; Japanese-Speaking

Overview

Hilton Grand Vacations is expanding its real estate sales team in Honolulu. This Sales Executive In House (Japanese‑Speaking) is responsible for presenting ownership products to owners and potential owners in Hawaii to generate net sales volume while maintaining a professional and ethical representation of the company.

• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, life insurance, stock purchase program
• Generous Paid Time Off Program and paid sick days, paid parental leave
• Team Member recognition and learning and advancement opportunities
• Access to discount travel programs and other HGV benefits

7 days per week 8:00am-8:30am shift start. Paid training first 2 weeks. 5‑day work week assigned after training based on business needs.

• Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers
• Maintain effective communication with clients and provide follow‑up to ensure customer happiness
• Liaise with Quality Assurance Managers to resolve guest related issues as they arise
• Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates
• Apply selling concepts promoted at Hilton Grand Vacations
• Use various forms of communication (email, telephone, online/virtual, and written) to work with guests and owners
• Perform follow‑up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines
• Generate referral leads with each new customer
• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies
• Work well in a team environment

• Valid Hawaii Real Estate license
• Minimum one year proven sales experience
• Must be able to work a flexible work schedule to include weekends and holidays
• Fluency in Japanese (reading/writing/speaking) and proficiency in English (reading/writing/speaking)
• Ability to resolve complex customer service issues
• Proven ability to adapt to changes in a fast‑paced environment
• 6 months of previous timeshare/vacation ownership experience (advantage)
• High school diploma or equivalent
• Preferred: 2 years proven track record negotiating and closing high‑end sales
• Preferred: 2 years Hilton Grand Vacations family experience

Hilton Grand Vacations is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.