Pag Sales Team Member

Job Posting

Pacific Appliance Group (PAG), a 28-year-old local business, whose purpose is “Making your life Easier by Doing Appliances Better!” welcomes you!

We all work together to become Hawaii’s Premier Appliance Provider
.

We are seeking a Retail Sales Team Member who will work closely with the Retail Sales Manager to help customers buy the right appliances, accessories and services for their homes and rental properties.

We specialize in appliances, our sweet spot. If you want to belong to a team that does that well every day, this company’s a great fit for you.

Our customers are retail, apartment managers, and owners and / or contractors of large projects. If you have experience working with this type of client – or want that experience – this role will be a great fit.

You will love it here if you are:

• Committed to Doing Good!
• People Centered
• Problem Solvers (no problems - just solutions)
• Doing the Right Things Always - even when no one is looking
• Details Matter
• Driven

You’ll love coming to work every day if you get, want, and have the capacity to do:

• Learn and understand the concepts surrounding products, services and sales techniques that are important to customers
• Listen closely to customers’ needs and wants, help them by finding the products, accessories and services that will best fill them
• Answering concerns and objections while helping customers get the best products and services for them
• Ask for the Sale!

You’ll have success here if you value clear processes and feel qualified to do the following things:

• Greet Customers following the PAG Greeting Process
• Walk Customers through the PAG Sales Process
• Write up Quotes and Orders in the POS System following these PAG processes
• Coordinate and Schedule Deliveries following the PAG Delivery Scheduling Process
• Follow up with customers and resolve product / service issues following the PAG Customer Care Process

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable to hit numbers each week of:

• Quotes
• Product Protection Plans

If you want to come to work, learn, and hit those numbers, you’ll be recognized and rewarded.

Our company runs on EOS purely. That means as a member of this team, you will have a leader who:

• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates well
• Meets one-on-one with you weekly to mentor and coach
• Rewards and recognizes your performance

• Being present and engaging appropriately with any product, process and sales training that is offered (always taking advantage of opportunities to learn, improve and grow)
• Listening to customers needs and desires, presenting them with the best solutions for them, and helping them see why the offered solution(s) are the best for them, all while answering questions and overcoming objections along the way
• Asking for the Sale
• Writing up the Sales Order accurately and completely (including notes necessary for the customer, the purchaser, and delivery / install crews to understand fully the products and scope of services being provided)
• Collecting the full payment accurately of orders at the time of the sale

• Scheduling - following the PAG processes in
• Ordering (putting the right needed dates on the order)
• Delivery / Installation (making sure to create the appropriate delivery order(s) for each order, scheduling then according to PAG processes - right product / services on the right truck / crew.

• PAG believes strongly in the concept of under promise and over deliver. Your role as a sales team member is to make sure our…