Asset Protection​/Safety Invest; Rft​/Main Store

Job Summary

Asset Protection/Safety Invest (RFT/MAIN STORE) at Naval Exchange Service Command (NEXCOM) protects Navy Exchange assets through investigative strategies and audits controls to prevent and minimize loss potential.

• Maintain surveillance throughout the Navy Exchange facilities to identify and detect suspicious activity contributing to external and internal losses using overt and covert Closed Circuit Television systems.
• Detect and detain individuals suspected of shoplifting per NEXCOM Loss Prevention/Safety policies.
• Investigate other suspected incidents of fraud, waste and abuse as directed.
• Prepare case reports, investigative notes and process evidence in accordance with NEXCOM LPS standards.
• Conduct audits of cash registers, cash offices, retail inventory controls and service operations as directed by the Loss Prevention/Safety Manager or Supervisor.
• Conduct investigative research of cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor.
• Conduct accident investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence as necessary.
• Maintain absolute confidentiality of all investigative research and case information.
• Maintain physical security of NEX facilities, adhering to site specific opening/closing procedures, key controls, Electronic Article Surveillance policies and intrusion detection system alarm controls and response procedures.
• Maintain fire/safety controls and precautions by conducting inspections of fire suppression systems, emergency equipment and potential workplace hazards as directed.
• Provide assistance to management in evacuations of NEX facilities and the implementation of mandated force protection/anti-terrorist measures.
• Monitor known theft evidence, lost & found programs and access control policies specific to the assigned Navy Exchange facilities.
• Assist and monitor the destruction and disposal of merchandise "marked to zero" per NEXCOM policies.
• Testify in criminal and civil court proceedings, including Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Adhere to prescribed work schedules as determined to be in the best interest of the NEX.
• Maintain a professional image and demeanor in appearance and communications at all times.
• Maintain the department dress code as prescribed by the Loss Prevention/Safety Manager or Supervisor based on assigned duties.
• Promote and adhere to NEXCOM LPS programs such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam and the IDEAS Reward Program.
• Maintain a thorough knowledge of factors contributing to inventory shrinkage, specific high shrink departments and current strategies in place to address shrinkage concerns.
• Assist in the LPS training and awareness initiatives of NEX associates per direction.
• Perform other related administrative investigative duties as assigned.
• Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.

• U.S. Citizenship required.
• 1 year responsible experience in clerical office or retail sales, store work of any kind, demonstrated ability to perform satisfactorily.
• 1 year specialized experience demonstrating knowledge of general law enforcement methods and techniques or investigative type work, protecting property, equipment or materials and maintaining rules and regulations.
• Substitution of education for experience: for (2 years experience) 1 year academic study above high school level including 6 semester hours in policy administration, police law evidence investigation, criminology, enforcement or similar subjects may substitute for each year of experience.

United States-Hawaii-Pearl Harbor

Pearl Harbor

Full-Time (35+ hours)