Field Service Technician II

Field Service Technician II – Toshiba America Business Solutions

Location:

Honolulu, HI (Island of Hawaii)

Compensation:
Hourly $22.00–$25.00, depending on experience;
Monthly Performance Based Technician Bonus up to $300.00.

As a Field Service Technician, you will provide on‑site technical support and maintenance for black/white, color, and multifunction printers, copiers, and other devices at customer locations. Your work will directly impact customers’ productivity and operational efficiency.

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance technical skills for field assignments
• Rebuild components at the shop

• High School Diploma or GED required
• Ability to lift 50 lbs and perform frequent bending, lifting, and reaching
• 3+ years experience in technical repair and service of copier/office equipment or in repair, installation, and training of Photo /software, printers, , or Fingerprint equipment
• Demonstrated experience with document management, MFP, and print devices
• Valid state driver’s license and minimum auto insurance coverage per Toshiba policy for positions requiring extensive use of a personal vehicle

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre‑tax spending accounts
• 401(k) plan
• Pet insurance
• Company‑provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommod to request accommodation.